How It Works

Refugee

— Beneficiaries

Humanitarians

  1. Refugees, asylees, immigrants, and people who support them ("humanitarians") download the Tarjimly mobile app on iOS or Android. Humanitarians can also signup with their organization.
  2. When a Beneficiary needs a translator or interpreter, they select that language, and Tarjimly searches to find and connect the best available translator. This can take from 30 seconds to 5 minutes depending on the languages.
  3. Tarjimly connects the Translator and Beneficiary in a live chat session where they can send text, voice notes, documents, or even start a live phone call.
  4. When finished, either person can end and rate the conversation.

Bilinguals

— Volunteers

Translators & Interpreters

  1. Volunteers that are multilingual download the Tarjimly mobile app on iOS or Android and they sign up as a translator filling out their language profile.
  2. Translators go through a conduct training and confidentiality agreement. Translators can also choose to complete our language assessments and Premier Translator Training which boosts their Translator Score.
  3. When a Beneficiary makes a request, translators receive notifications on their phones. Translators can choose to accept or reject the request depending on their availability. If they are the first person to accept a request, they are matched in a live session with the Beneficiary and can send text, voice notes, or even start a live phone call.
  4. When finished, either person can end and rate the conversation. Translators can also work on asynchronous translation tasks throughout the week on Tarjimly Docs on our website.
  5. Translators can also donate to support and sponsor translation sessions to help even more people in need.